The owner & staff of Kirkwood Auto provided us with unparalleled service in my opinion. With an expensive & difficult service challenge, they continued to pursue the many unknown issues to our satisfaction. Our experences with Kirkwood Auto has always been very positive over the many years of service.
Great Job as always. Like that you always provide a complete professional job.
Great service, reasonably priced and very professional. Accurately diagnosed the problem and fixed it in record time. I wish I knew about this place before I wasted time and $ at the Ford Dealership.
They kept me informed through the entire process, were prompt in their repairs, and were patient when I needed explanations or had "dumb" questions. They were recommended to me and I will recommend them.
All the staff I’ve come in contact with has always been very friendly and helpful. I’m glad I’ve found a great company I can trust with my car
Very pleasant experience. Technician was very patient when explaining things. Did what was needed in an efficient manner. Appreciate that.
My experience at Kirkwood Auto yesterday was absolutely five-star. Honest evaluation of my cars needs, and fair pricing for what needed to be addressed. I’ll be looking forward to further service from this great shop.
Thank you Robert for the kind words. We appreciate your business !
On a trip back to NC, our wipers failed. We are sitting in the service area and waiting for our part to come in. The level of professionalism, honesty, transparency and kindness is beyond impressive. Thanks, Kirkwood Auto!
I have been taking my vehicles to Kirkwood Auto for years. Always a great experience. They explain what future repairs may be needed so you can be prepared ahead of time!
I was scheduled for an oil change and tire rotation. When the service was complete, they explained that my tires were in the best position, so they didn’t charge me for that service. They are pleasant on the phone and in the shop; this experience deepened my trust in Kirkwood Auto Center.