5

These people are honest and don’t try to upsell you. They are professional and friendly and know what they’re doing. Highly recommended.

Margret, we appreciate you taking the time to review our service.

- Kirkwood Auto Center
5

Staff was friendly, car was there for simple oil change, communicated with us and made observations and recommendations- better than average $ - great place

5

Congratulations for 10 years straight for best in automotive repair AND 40th anniversary! I am grateful for Kirkwood’s service and reliability, and for my family referring me long ago to Kirkwood Auto Center.

Paul, thank you for your long time support

- Kirkwood Auto Center
5

I brought the car in for oil change and tire rotation including an overall checkup. The work was expertly completed quickly and gave me some things to consider doing in the future. Very professional service. Pleased with the experience.

Mr Shunta, thank you for your feedback. As for the $50.00 charge to check out the leak in your vehicle, we will gladly refund the the $50.00, but I do see that it was was on the invoice when you dropped the vehicle off. As far as being transparent with pricing, we quoted you for exactly what you asked for, to have your radiated replaced. Once we got the vehicle in to verify the repair, we called you with a confirmed price and suggested to replace the radiator hoses due to their age ( 14 years old) and their condition, and you agreed. It's very difficult for repair shops to anticipate what the vehicle will need until they see the vehicle. What's important is that they call you with any additional items that are needed and the cost to do those item,s and that the final bill is what you agreed to. In this case the repair was done properly, $29.00 under budget and when promised. Thank you so much for your business. I hope that we addressed your concerns. Norm Jones Owner

- Kirkwood Auto Center
5

oil change was quick and reasonably priced... I appreciated that they could fit me in on the same day. thanks so much!

Peter, thank you very much for taking the time to leave us your feedback! We are always happy to help and we hope you have a wonderful weekend!

- Kirkwood Auto Center
5

The best part, for me, is having a nice area for doing home work while I waited. There's a separate waiting area too. The service managers are always nice, full of info when I ask a question about my foreign or domestic vehicles. I've been going to Kirkwood Auto Ctr since 2007 or so.

Thank you for your review and we are glad that you found our separate work area handy.

- Kirkwood Auto Center
5

Very fast, friendly service. I'll definitely return!

5

My new repair shop of choice friendly service reasonable prices. Very flexible as to what work they will do and professional. Not the typical condescending grumpy car folks.

5

Took my new Ford Expedition in for an oil change and tire rotation as normal maintenance. The mechanic inspected my vehicle and found that all four structures were leaking oil. Good catch by the mechanic. Taking the issue back to Ford for warranty work to resolve the issue. The front desk staff took pictures of the leaking struts and forwarded them to me to support my issue with Ford. Great work!

5

First timer! Making my appointment over the phone was easy and pleasant. Arrived for my appointment and noticed they took my car back immediately and was done within the time quoted. They shared information about some services my car could use, but in no way pushed them on me like most car places do. I'll definitely be a returning customer.

Sara thank you for your review. We appreciate your business.

- Kirkwood Auto Center