5

They do excellent work, great prices, and All employees are very nice, and helpful ,and knowledgeable.

5

They gave me a better quote for all I needed done then one of those franchises owned companies (I'll be nice and not mention the name of the new place in Kennett square). From now on when I need something done right away, I'll be calling kirkwood Automotive from now on. Thank you guys 👍 6/15/2021 Chris and the guys did it, again. Another awesome job, this time I made the mistake of getting tires from a place that does not even deserve to be mentioned, any way my brake lines needed up braking after the job was done. Pep boys did not want to even do the job, they said the job was to involve, so I had my truck towed down to Chris and again he and his crew made my truck in working order and with a well reasonable price. I need to stop going to places that are a joke and just call Kirkwood Automotive and have it done right and affordable. Thank you again Chris, I'll be in soon for my oil change. 👍👊👌

2

I really don't feel that I was charged fairly. Felt like being taken advantage of. Diagnostic test is pretty common out there with charges not exceeding $100. But I was charged way over simply to check Emission light resulting from faulty gas tank cap sensor.

Mr Ndukuba, thank you for your feedback. I think if you were to actually check with area businesses, you would find that our pricing is actually on the low side for this service. We invest heavily in training for our Technicians and purchasing the latest diagnostic equipment in order to do this type of work . We feel that the fee that we charge is more than fair and is very competitive with the competition.

- Kirkwood Auto Center
4

5

Sam the service advisor was very patient and listened to my issues and concerns. I felt like I was a valued customer at their place. Night drop off and option to pay over over phone for after hours pick up was great for the working person. I feel that they were straight forward and didn't try to sell services or repairs that I didn't need. I will be back for sure (with 3 cars i need someplace reliable and honest) and have recommended them to many others already. Thank for taking care of my car, questions and concerns. Glad to have my car back on the road after almost a year of being out of service!!!! You all ROCK!!!

1

4

Quality work at reasonable pricing.

5

5

They are always friendly and honest.

5

I take my vehicles to Kirkwood Automotive for all of my car care needs, as do my children. They are able to schedule all of my maintenance items within the time that I have available. They let me know if I need to be thinking about other repairs moving forward so that I can prepare for the larger items. They are super friendly and polite. My service advisor, Sam Bell, is fabulous! He gets me prices when I ask, calls to let me know when my car is ready for pick up and I trust him 100%. The waiting area is clean and kid friendly! I recommend Kirkwood Automotive to EVERYONE I know. Do yourself a favor and ditch the dealership. Kirkwood Automotive cares about you, your car and your situation and it shows.