5

AWESOME customer service. Pricing advise is great...they do not try to make you buy more than you need!! I will not go any where else .

5

I couldn’t be more pleased with this center! my car broke down across the street and luckily I was able to be jumped to get to these guys. I brought it in around 1 PM they gave me an answer about what was wrong within 30 minutes (turned out it was the belt, alternator and battery). My car was fixed by 5 PM the same day. They even run a shuttle service to nearby locations which my workplace happened to be included in. Extremely nice guys willing to help and explain each charge before they do the labor. Couldn’t have asked for better, thank you Kirkwood auto Center - you turned a vehicle nightmare around within a couple hours!

Hi there Kristeen! Thank you for your kind words! We understand that car emergencies happen all the time and oftentimes without warning. It is our goal to make sure our customers are safe, well taken care of, and fully informed about what is going on with their vehicle. We are happy to help anytime someone is in need. We hope to see you again soon!

- Kirkwood Auto Center
5

I asked Eric for a quick fix to my sideview mirror . H e called me the following day and asked me to come in. The job was done in an hour or so at roughly half the Toyota estimate. I am very pleased w/ the work and the cost. I'll certainly be back.

Thank you, Bob, for the kind words we appreciate the feedback.

- Kirkwood Auto Center
5

It was good. Very well informed, courteous people. I feel like they took the time to make sure the job was done right.

Hello, Bhil! Thanks so much for leaving us some feedback! We always want to make sure we get the job done, and do it right the first time. Our technicians are amazing at what they do and will get you back on the road safely. We are happy you enjoyed your time with us and hope to see you again!

- Kirkwood Auto Center
5

Good service at a fair price. Work done per the forecast made by the service adviser. Good information on additional work that needs to be done without being pushy. I have been going to Kirkwood for many years and have always been satisfied.

Hi there, Barry! Thank you so much for taking a little time to leave us your feedback! One of our goals is to make sure our customers are 100% happy with our work and we never want to upsell you on anything you don't need. We just want to get you back on the road with confidence that your vehicle got the very best service. We appreciate your business and hope to see you again!

- Kirkwood Auto Center
4

I've always been treated fairly and honestly here. Prices are competitive and the road hazard warranty for tires is very good and honored with no hassles or question. Services available for German cars is unfortunately limited. The highest praise I can make is that I trust them and wouldn't hesitate to recommend them to anyone.

Thank you John, we appreciate your comments and we are glad hat we could be of service to you.

- Kirkwood Auto Center
5

Fantastic operation. We've been customers here for 13 years and will be for life! They send great coupons in the mail, and their customer service is outstanding. Reasonable prices and quality work every time.

Emily, thank you so much. we really appreciate you long term loyalty and are happy to see that you take advantage of our coupons.

- Kirkwood Auto Center
5

My car was recently in for awhile due to it losing A/C (and of course during the hottest week of summer thus far). They communicated everything as best they could and made sure I understood before charging me and fixing. My car was a mystery at first but they finally were able to determine the issue and it's working great now. They were all very friendly and did their best to get it done as fast as they could.

Thank you for the review, Kristen!

- Kirkwood Auto Center
5

Last week, I stopped in without an appointment to try to take care of a flat tire. I was greeted immediately and my car was taken to the back. As I settled in to the much-appreciated business area (away from tv noise) I was called back to the desk and informed that it would be at least an hour before they were able to pick up a new tire for me. I explained my schedule and the need to be in Philadelphia that afternoon but had to run home first. They suggested I leave my tire there, ran my errands and came back. When I arrived back, they had my new tire installed, replaced the spare, and put everything neatly back in the spare tire compartment. I was finished in less than 30 minutes. This was my first visit to Kirkwood Auto Center and I am thoroughly impressed. The waiting areas and desk area are very clean. They did a great job and were efficient and timely. I will definitely go back as needed and recommend them to all.

Tracey, thank you for taking the time to rate our service. I'm glad that we could get you back on the road promptly. We hope to see you when you vehicle is ready for service.

- Kirkwood Auto Center
5

I have used your center for several years. I have always been treated with respect and never talked down to as a female customer. The service I have received over the years has been excellent and timely. I have waited several times, but I also have used your free shuttle service as well. The drivers have been just as respectful as your staff in the building. Thank you for your professionalism in all areas of your business.