5

Great customer service, fair prices, and good work! What a relief to finally find a reliable auto service place. Shout out to Christopher who explained everything clearly and made me feel comfortable with my purchases. Thank you!

5

Decent service and staff. Very up front about what needed to be done and confirmed what work I wanted done before doing it. Reasonable prices. They also completed all the work in one day which was nice. They have a good location and a nice waiting area. They also offer a shuttle service which many places do not. I do not know the details of it but I think it is free.

5

I have been going to Kirkwood Auto for over 30 years! Norm Jones and his team do a fantastic job!!

5

Had a great experience with tire replacement last week - this was my first time here. I shopped around quite a bit and the only place that beat Kirkwood's price on tire and installation was BJs, but they didn't have the tire in stock and couldn't say when they would. Kirkwood gave me an online quote and stuck to it. I dropped off the car the night before and hoped it would be done by 3 the next afternoon. They called to say it was ready just after 10 am. The woman who rang me up when I came to pick up the car was very nice. There are tire shops all over Kirkwood Highway, but I would not hesitate to use this place again.

5

I bought 4 new tires for my wife's car before the snow storm, Kirkwood Auto had them in the store and installed on my wife's car plus a front end alignment before the snow hit . It was a smooth process from beginning to end.

5

I can't praise Kirkwood Auto enough. From the time you call for an appointment until you are leaving with your car fixed, everything, and I mean everything is excellent: the way you are greeted, the overall service on your car, and a big point is that they never tell you this or that is needed to be done unless it's really necessary, to the way the associates treat you when you are leaving cannot be faulted. I moved to Newark from Dover 11 years ago. While living in Dover...

5

5

4

My experience was good as always but I was not told upfront of the $45 charge to road test and diagnose a noise.

5

Always there when I need them. Work done quickly and to my satisfaction.