Wilmington Auto Repair

My family has relied on Kirkwood Auto Center for at least 9 years and 5 cars (used cars purchased for our teens). I have always been treated with respect, staff explain problems in plain English, and give multiple options when they can for costly repairs. I have finally become tired of the indifference & "pick a number" treatment for routine service on my own new vehicle at the dealership. I have the same level of confidence in service at Kirkwood but with much more pleasant staff

Debbie and Jon are informed, trained professionals who make the customer feel comfortable, and confident in the work being performed. The work is done as promised, in the estimated time. The environment is a welcoming experience, very different from others. Kirkwood Auto is the "Best of The Best".

The staff is always polite and helpful. All prices are discussed before performing any services, and they call you if additional work needs to be done. They also offer rides to and from work.

Great experience! My morning started off with a dead battery :( but Kirkwood Auto fit me in right away, and the shuttle even got me to work on time! I got the 60,000 mile service done while it was there, and it is the first time I've ever gotten a routine maintenance done where I could actually tell that my car was running better when I picked it up. Thank you Kirkwood Auto team!

Great place! Easy to get an appointment. People that answer the phone are friendly and helpful. Have done great work on my car a few times.

They always tell you what they would recommend, and don't go ahead and do work without letting you know the cost and the reasoning. They get your car fixed in a timely manner and are very good at communicating with the customer. There are no surprises with what's being done.

The entire team is fantastic, honest and always have met the time frames for any repairs. They take the time to explain the problems and don't try to over sell you stuff you don't need. So glad we found this place. Thank you Kirkwood Auto have a great summer!

Service (tire replacement) was quick and efficient. Service advisor was able to provide some guidance on recommended replacements, and during the actual service work, uncovered an alignment problem that was also quickly corrected. Excellent experience, price was typical for the services provided, and I will consider using them again in the future.

My experience was great! I received a phone call shortly after I went online and requested an appointment for an oil change. I was informed I could drop off my vehicle the following morning and pick up after work. The following day, I received a phone call advising a few things about my vehicle, and the cost. The employee's were professional and very helpful. Thank you and happy holidays!! ~ Kate

One of the nicest and honest group of people who've ever provided a service for me. Rarely do they try to sell me service I don't need, even when I over react at the slightest obscure sound. Highly recommended!