5

Kirkwood Auto has been very nice to deal with the couple of times I have been to them. They are very professional and friendly. They took me on time, expedited my work to accommodate me and it was a pleasure not to have any problems. Their waiting area is also well maintained. If their service continues this way, I hope to keep on using them. Thank you, Kirkwood Auto.

5

Friendly, prompt service and the shuttle is an added bonus. I didn't feel taken advantage of, but I *did* feel taken care of! Price was reasonable. I now feel comfortable using Kirkwood Auto Center for all my car care needs! They made what could have been a difficult situation, quite bearable.

5

The staff are polite and knowledgeable. Repairs and maintenance are not the cheapest available, but are very fairly priced. They are done when they say they'll be done--no long delays! I have no complaints about Kirkwood Auto, and recommend them to friends and family.

5

I've been with Kirkwood auto since 2002. I trust them, appts are easy and accommodating. Staff go beyond to make sure your happy. I've only had 2 problems since 2002 and they immediately fixed with no problems and no charge. I usually talk to Debbie, Brian, Kyle, and now Chris. Giving them a shout out for a job well done.

5

Kirkwood Auto is the best. I wouldn't take my car anywhere else. The employees are very friendly, courteous and knowledgeable.

5

Great customer service, fair prices, and good work! What a relief to finally find a reliable auto service place. Shout out to Christopher who explained everything clearly and made me feel comfortable with my purchases. Thank you!

5

Decent service and staff. Very up front about what needed to be done and confirmed what work I wanted done before doing it. Reasonable prices. They also completed all the work in one day which was nice. They have a good location and a nice waiting area. They also offer a shuttle service which many places do not. I do not know the details of it but I think it is free.

5

I have been going to Kirkwood Auto for over 30 years! Norm Jones and his team do a fantastic job!!

5

Had a great experience with tire replacement last week - this was my first time here. I shopped around quite a bit and the only place that beat Kirkwood's price on tire and installation was BJs, but they didn't have the tire in stock and couldn't say when they would. Kirkwood gave me an online quote and stuck to it. I dropped off the car the night before and hoped it would be done by 3 the next afternoon. They called to say it was ready just after 10 am. The woman who rang me up when I came to pick up the car was very nice. There are tire shops all over Kirkwood Highway, but I would not hesitate to use this place again.

5

I bought 4 new tires for my wife's car before the snow storm, Kirkwood Auto had them in the store and installed on my wife's car plus a front end alignment before the snow hit . It was a smooth process from beginning to end.